Out of Stock items and Backorders - Our goal is 100% customer satisfaction for Agapanthus Online and our two brick and mortar locations Gainesville and Ocala, Florida. Therefore we make every effort to make items showing on our ecomm available to you at all times. Due to active shoppers in two shops and online, sometimes an item seen online may be unavailable. Should this happen we will advise you and either refund you or order the item for you - at your request - immediately. Please allow 1 - 6 weeks for fulfillment if item is out of stock.
Stock will be filled from either the manufacturer, or the Ocala or Gainesville stores if in stock there.
Discontinued items - From time to time items are discontinued by the manufacturer without our knowledge, preventing us from fulfilling your order. We will notify you immediately if this is the case and refund you immediately, or remove the item from your registry if that is the case.
Thank you for shopping with us and let us know if you have any questions, or we may assist you with anything else. We are here to help!
Shipping Costs -
Shipping costs are estimated at time of order. Customers are notified of any adjustments necessary to shipping costs, and confirmed prior to shipping unless they are in the customer's favor.